TERMS & CONDITIONS
45-Day Satisfaction Guarantee
If you are not completely satisfied with a product, return it for a full credit or exchange - your choice. We give you 45 days from the shipping date. Some restrictions apply. Please contact customer service at +65-8875-2873 for more information or if you have any questions on the restrictions listed below. Restrictions are listed on our website (www.grindworks.sg) under Customer Service and then click on Return and Exchange Policy.
All items must be in NEW or UNUSED condition. Golf shafts must be new, unused, uncut and in their original new condition. Grindworks Singapore will not accept returns on the following:
Custom-built Golf Clubs
Custom assembled adaptors / shafts
Custom prepped or cut shafts
Personalized Golf Balls
45-Day Price Protection
Buy with confidence. If you find a lower advertised price from any authorized Singapore Dealer or Distributor on an in-stock product, call or email us. We will match any verifiable price advertised as of the day you call. If you’ve already purchased from us and find a lower advertised price within 45 days, contact us and we’ll refund the difference upon verification.
NOTE: Due to some manufacturers’ restrictions, some items may not be eligible for Price Promotions - please call or email us if you have any questions.
Grindworks Singapore Limited Warranty
Grindworks Singapore warrants all Grindworks branded products to be free from manufacturing defects for 2 years from date of purchase, and will repair or replace those defective products with the same product or a similar product of equal or greater function or value at Grindworks Singapore discretion.
Shortages or Damaged Goods
If an item arrives damaged, save the shipping carton and email us at firstname.lastname@example.org. We will provide the appropriate procedures to ensure that your claim with the carrier can be processed effectively.
We bring you the best prices we can; as such, offers are subject to change without notice. Prices on our web site supersede all previously published prices and may be superseded by future web site prices. We cannot accept liability for graphic errors, incorrect specifications, or grammatical inaccuracies. We reserve the right to refuse service to anyone. Grindworks Singapore shall be in no way responsible for the improper use of the merchandise purchased and the customer is urged to exercise caution and take all necessary safety measures in using the merchandise, including use of safety equipment, and the seeking of appropriate training.